To resolve this problem, verify that the user has the correct proxy configured in Internet Explorer. In the Contacts list, click the down arrow under the Call button. If a firewall or a proxy is blocking Lync from connecting to EWS, you may experience symptoms such as repeated credential requests, stale Address Book Service (ABS), and intermittent Free/Busy presence issues. If a note is long, it may appear cut off. If you have set an out-of-office notification in Microsoft Outlook, it appears to your contacts as your personal note. For more information about setting privacy relationships, see Control access to your presence information.Īt the top of the Lync main window, you can type or paste any kind of note you want, which will appear with your contact card and, if you want, in your contacts’ Activity Feed. System requirements for Kuando Busylight: Windows XP SP3, Windows Vista, Windows 7 or Windows 8 Microsoft Lync 2010/2013 or Skype for Business. (If others are not using Lync as their instant-messaging application, your presence might appear as Unknown to them.)ĭepending on what privacy relationship a contact has, he or she will see different amounts of presence information about you. Kuando Busylights are currently compatible with Microsoft Lync/Skype for Business and will soon be compatible with Cisco Jabber (March release). (Also, if you have blocked individuals from seeing your presence, you’ll appear as Offline to them.) (This selection is displayed as Away to other users.) Type /away, /busy, /dnd, or /available to set your status as. It seems based on the documentation that Presence-based routing only allows users to be reached if their status is set as 'Available,' but it seems that a person's status changes from 'Available' to 'Away' after just 10 minutes of activity, preventing them from getting calls very quickly. You can also update your status from the command box. To explicitly set it yourself, go to your profile at the top of Teams, and select one from the list. You want it to appear to others that you are currently away. Regarding your description about Team status, Teams will automatically set the status in some cases like when you’re in a call. You are not at work and not available to be contacted. You are away briefly and will return shortly. Note: If you have set your status to Do Not Disturb and you make a 911 call, your status automatically changes to Available. You don’t want to be disturbed and will see conversation alerts only if they are sent by your Workgroup contacts. You are online and available to be contacted. Make sure you set your status to an appropriate state. Top of Page Choose the appropriate status To revert from the status you set and have Lync Online automatically update your status, click Reset Status. To change your presence status, do the following:Īt the top of the Lync main window, click the availability menu under your name.įrom the drop-down list, click the appropriate status. Close registry and restart outlook and MS Teams. Part of your presence can include a personal note that appears in your Contacts list, your contact card, and your contacts’ Activity Feed. Computer HKEYCURRENTUSER Software Microsoft IMProvider Change the data value from Lync to Teams. When you are in an audio or video call, your presence indicator appears red, as Busy, and your status updates to In a call. For example, if a meeting is currently scheduled in Outlook, your status appears as In a meeting in Microsoft Lync Online communications software. By default, your status is based on your Microsoft Outlook Calendar. Interested in receiving personalized Microsoft Lync Training from PEI? Click here for more information! For our entire Lync video library click here.You can manually set your presence status to control how or whether you want people to contact you.
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